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How to Manually Mark Delivery Status as Delivered on Shopify (2026 Guide)

GIC Team
GIC Team
5 min read

How to Manually Mark Delivery Status as Delivered on Shopify

If you're a Shopify merchant wondering how to manually mark delivery status as delivered, you're not alone. This is one of the most common frustrations for store owners using non-integrated carriers, local delivery, or third-party logistics.

In this complete guide, we'll show you every method to mark delivered on Shopify – from manual workarounds to the simple one-click solution.

Why Can't I Mark Orders as Delivered in Shopify?

Shopify's order status system relies on automated carrier webhooks. When a carrier like UPS or FedEx updates tracking, Shopify automatically changes the status to "Delivered."

The problem? Many scenarios don't trigger automatic updates:

  • Local or in-house delivery
  • Non-integrated carriers
  • International shipping partners
  • Manual handoffs and pickups
  • Third-party fulfillment services

For context on why manual tracking is costly, read about the hidden cost of manual order tracking.


Method 1: Native Shopify (Limited)

Without any apps, Shopify only lets you mark an order as Fulfilled, not Delivered.

Steps:

  1. Go to the order in your Shopify Admin
  2. Click "Fulfill items"
  3. Enter a tracking number (or don't)
  4. Click "Fulfill items"

The Limitation

The status changes to Fulfilled but will NOT change to Delivered unless:

  • Shopify recognizes the tracking number
  • The carrier sends a delivery webhook

If you leave tracking blank or use a custom carrier, orders stay "In Transit" forever.

Learn more about Shopify fulfillment status meanings.


Method 2: Using the Shopify API (For Developers)

If you're technical, you can use the Shopify Admin API to create a fulfillment_event.

API Request:

POST /admin/api/2025-01/orders/{order_id}/fulfillments/{fulfillment_id}/events.json

Payload:

{
  "event": {
    "status": "delivered"
  }
}

The Downside

This approach requires:

  • API credentials and access tokens
  • Technical knowledge
  • Running scripts manually for each order
  • Not scalable for merchants

For high-volume stores, consider automating Shopify operations.


Method 3: Mark Delivered App (The Easy Way)

The Mark Delivered app wraps the Shopify API in a simple, one-click interface. No coding required.

Step 1: Install the App

Get it from the Shopify App Store.

Step 2: Open Any Order

Go to any order in your Shopify Admin that is currently "Fulfilled" or "In Transit."

Step 3: Click "Mark Delivered"

You'll see a "Mark Delivered" button in the More Actions menu. Click it.

Step 4: Done!

The status instantly updates to Delivered:

  • ✅ The order timeline shows the delivery event
  • ✅ Your analytics update immediately
  • ✅ The customer sees "Delivered" on their status page
  • ✅ Post-purchase automations trigger (reviews, loyalty, Klaviyo, etc.)

Bulk Updates

Need to mark 50+ orders at once? Use the bulk delivery workflow to update hundreds of orders in seconds.

For stores scaling to 10,000+ orders per month, this automation becomes essential.


When Should You Mark Orders as Delivered?

ScenarioWhen to Mark
Local deliveryEnd of each delivery run
Same-day deliveryWithin 1-2 hours of drop-off
Carrier confirmationWhen you receive delivery confirmation
Customer pickupImmediately after handoff
Manual fulfillmentWhen package is confirmed received

Frequently Asked Questions

What does "Delivered" mean vs "Fulfilled" in Shopify?

Fulfilled means the order has been shipped. Delivered means the package has reached the customer. Learn more about Shopify fulfillment status explained.

Can I mark multiple orders as delivered at once?

Yes! With the Mark Delivered app, you can bulk update up to 50 orders at a time from the app dashboard.

Does marking delivered trigger review requests and automations?

Yes. When you mark an order as delivered using the API (directly or via Mark Delivered), it triggers the same Shopify events as a carrier scan. This means Klaviyo flows, Judge.me reviews, and Shopify Flow automations will fire.

Is there an audit log for delivery status changes?

The Mark Delivered app logs every action with timestamps and the user who made the change, providing full accountability.

What if I don't have a tracking number?

You can still mark orders as delivered! The Mark Delivered app works regardless of whether tracking was added.


The Bottom Line

If you're struggling with orders stuck in "In Transit" or "Fulfilled" limbo, you have three options:

  1. Accept the limitation – Leave orders as "Fulfilled" forever
  2. Use the API – Requires technical skills and manual effort
  3. Use Mark Delivered – One-click solution, works instantly

Don't overcomplicate your operations. Use the right tool for the job.

Install Mark Delivered from the Shopify App Store →