Privacy Policy

Last updated: January 7, 2026

1. Introduction

Great Indian Commerce ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify apps and services.

2. Information We Collect

2.1 Shopify Store Data

When you install our Shopify apps, we may access and process the following data from your Shopify store:

  • Order information (order numbers, fulfillment status, tracking numbers)
  • Product information (titles, descriptions, variants)
  • Store information (store name, domain, plan type)
  • User information (admin names, email addresses for app notifications)

2.2 Usage Data

We collect information about how you interact with our apps and services, including:

  • Feature usage and interaction patterns
  • Error logs and diagnostic data
  • Performance metrics

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our apps and services
  • Process transactions and fulfill your requests
  • Send administrative information and updates
  • Improve our apps and develop new features
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With Shopify: As required by the Shopify App Store requirements
  • Service Providers: With trusted third-party service providers who assist us in operating our apps (e.g., hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you uninstall our apps, we delete your data within 48 hours, except for:

  • Data we are required to retain for legal or regulatory purposes
  • Aggregated, anonymized data used for analytics

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing activities

To exercise these rights, please contact us at hello@greatindiancompany.com.

8. GDPR Compliance

If you are located in the European Economic Area (EEA), we process your data in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes:

  • Performance of a contract (providing our apps and services)
  • Legitimate interests (improving our services, preventing fraud)
  • Legal obligations (complying with applicable laws)
  • Consent (where explicitly obtained)

9. CCPA Compliance

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information.

10. Cookies and Tracking

Our website and apps may use cookies and similar tracking technologies to enhance user experience and analyze usage patterns. You can control cookie settings through your browser preferences.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: hello@greatindiancompany.com
  • Website: https://ecommerce.greatindiancompany.com