Shopify Guide

How to Manually Mark Delivery Status as Delivered on Shopify

Stuck with orders showing "In Transit" forever? Learn how to mark orders as delivered on Shopify in just one click.

Why Orders Get Stuck on "In Transit"

📦

Local Delivery

No tracking integration for in-house delivery

🌍

Non-Integrated Carriers

International or regional carriers without webhooks

🤝

Manual Handoffs

Customer pickups and third-party logistics

How to Mark Delivered on Shopify (4 Easy Steps)

1

Install Mark Delivered

Go to the Shopify App Store and install the Mark Delivered app. It takes less than 30 seconds.

2

Open a Fulfilled Order

In your Shopify Admin, navigate to Orders and open any order that is currently marked as "Fulfilled" or "In Transit".

3

Click Mark Delivered

Look for the "More Actions" button on the order page. Click it and select "Mark Delivered" from the dropdown menu.

4

Confirm the Update

The status will instantly change to "Delivered". The order timeline updates, and any post-purchase automations will trigger.

Frequently Asked Questions

How do I manually mark an order as delivered in Shopify?

You can mark an order as delivered using the Mark Delivered app from the Shopify App Store. Install the app, open any fulfilled order, and click the "Mark Delivered" button. The status updates instantly.

Why won't Shopify automatically mark my order as delivered?

Shopify only automatically updates delivery status if you use an integrated carrier (like UPS, FedEx, or USPS) with tracking. For local delivery, non-integrated carriers, or manual fulfillment, you need to update the status manually.

Can I mark multiple orders as delivered at once?

Yes! The Mark Delivered app supports bulk updates. You can select up to 50 orders and mark them all as delivered with one click from the app dashboard.

Does marking an order as delivered trigger review requests?

Yes. When you mark an order as delivered, it triggers the same Shopify events as a carrier scan. This means your Klaviyo flows, Judge.me reviews, and other post-purchase automations will fire automatically.

What's the difference between Fulfilled and Delivered in Shopify?

Fulfilled means the order has been shipped or handed to the carrier. Delivered means the package has reached the customer. Many orders get stuck as "Fulfilled" or "In Transit" because the carrier doesn't send a webhook.

Ready to Fix Your Delivery Statuses?

Join thousands of Shopify merchants who use Mark Delivered to keep their order statuses accurate.

Install Free on Shopify App Store