Tutorials
Step-by-step guides to get the most out of Mark Delivered.
Getting Started: 3-Minute Setup
Install and configure Mark Delivered in under 3 minutes.
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Go to the Shopify App Store and search for "Mark Delivered"
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Click "Add app" and approve the permissions (Read/Write Orders, Read Fulfillments)
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The app will appear in your Shopify Admin sidebar under "Apps"
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Open the app dashboard to see all pending deliveries
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You're ready to start marking orders as delivered!
Bulk Mark Delivered Workflow
How to update multiple orders at once efficiently.
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Open the Mark Delivered app from your Shopify Admin
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The dashboard shows all orders that are fulfilled but not yet delivered
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Use filters to narrow down (e.g., filter by carrier name or date range)
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Click the checkbox at the top to select all visible orders (up to 50)
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Or manually select specific orders by clicking their individual checkboxes
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Click the "Mark Delivered" button at the top of the list
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Optionally add a delivery note (e.g., "Delivered by Tuesday driver")
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Click "Confirm" and watch the progress bar as orders are updated
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The app handles rate limits automatically—no need to worry about API errors
Best Practices: When to Mark Delivered
Guidelines for using Mark Delivered effectively.
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Mark orders as delivered as soon as you have confirmation from your courier
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Use delivery notes to record any special circumstances (e.g., "Left at reception")
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If using local delivery, mark delivered at the end of each delivery run
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For same-day delivery, mark delivered within 1-2 hours of drop-off
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Avoid marking orders as delivered before they are actually delivered—this can cause customer confusion
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Use the audit log to review who marked what delivered if there are discrepancies
Troubleshooting
Common issues and how to resolve them.
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Issue: "Mark Delivered" button is grayed out → The order must be fulfilled first. Check that the order has a fulfillment.
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Issue: Bulk operation failed → Check your internet connection and try again. The app will retry failed orders automatically.
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Issue: Review emails not sending → Verify that your Klaviyo/Judge.me/Flow automation is set to trigger on "Delivered" status, not "Fulfilled".
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Issue: Audit log not showing recent actions → Refresh the page. Logs update in real-time but may require a browser refresh.
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Issue: Can't see certain orders → Check your Shopify staff permissions. You can only see orders you have access to.
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Still having issues? Contact support at hello@greatindiancompany.com